The following statement explains our policy regarding the personal information we collect about you.

  1. Introduction
  2. Visitor Information
  3. What is a cookie?
  4. Submitting personal information
  5. Access to your personal information
  6. Users 16 and under
  7. How to find and control your cookies
  8. How do you know which sites use cookies?
  9. How to see your cookie code
  10. List of home4home.co.uk cookies

1. Introduction

This policy covers Home4Home’s use of personal information that Home4Home collects when you use home4home.co.uk. The policy also gives you information about cookies; New Media Aid and third parties' use of cookies; and how you may reject such cookies.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to contact Home4Home.

By entering your details in the fields requested, you enable Home4Home to provide you with information you require. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information New Media Aid will act in accordance with current legislation and aim to meet current Internet best practice.

2. Visitor Information

During the course of any visit to home4home.co.uk, the pages you see, along with a short text file called a 'cookie', are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before.

3. What is a cookie?

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user user and accordingly you may not be able to take full advantage of all of the home4home.co.uk features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

If you have set your computer to reject cookies you can still browse home4home.co.uk anonymously. For further information on cookies please visit www.aboutcookies.org.

4. Use and storage of your personal information

When you supply any personal information to home4home.co.uk we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

In general, any information you provide to Home4Home will only be used within Home4Home. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to home4home.co.uk or otherwise engage in any disruptive behaviour on home4home.co.uk, Home4Home can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

If you are notified on a home4home.co.uk site that your information may be used to allow Home4Home to contact you for "service administration purposes", this means that Home4Home may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on home4home.co.uk unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.

5. Access to your personal information

You have the right to request a copy of the personal information Home4Home holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to the Data Protection Officer, Home4Home, New Media Aid Ltd, 8 Bunyan Road, Hitchin, Herts, SG5 1NW, United Kingdom.

6. Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Home4Home's website. Users without this consent are not allowed to provide us with personal information.

7. How to find and control your cookies

If you're using Netscape 6.0:
On your Task Bar, click:
  1. Edit, then
  2. Preferences
  3. Click on Advanced
  4. Click on Cookies
If you're using Internet Explorer 6.0:
  1. Choose Tools, then
  2. Internet Options
  3. Click the Privacy Tab
  4. Click on Custom Level
  5. Click on the 'Advanced' button
  6. Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.
If you're using Internet Explorer 5.0 or 5.5:
  1. Choose Tools, then
  2. Internet Options
  3. Click the Security tab
  4. Click on Custom Level
  5. Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.
If you're using Internet Explorer 4.0:
  1. Choose View, then
  2. Internet Options
  3. Click the Advanced tab
  4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.
If you're using Internet Explorer 3.0:
You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.

If you're using Netscape Communicator 4.0:
On your Task Bar, click:
  1. Edit, then
  2. Preferences
  3. Click on Advanced
  4. Set your options in the box that says Cookies.
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8. How do you know which of the sites you've visited use cookies?

If you're using Netscape 6.0:
On your Task Bar, click:
  1. Edit, then
  2. Preferences
  3. Click on Advanced
  4. Click on Cookies
  5. Click the View Cookies button
If you're using Internet Explorer 5.0 or 6.0:
  1. Choose Tools, then
  2. Internet Options
  3. Click the General tab
  4. Click Settings
  5. View Files
If you're using Internet Explorer 4.0:
On your Task Bar, click:
  1. View, then
  2. Internet Options
  3. Under the tab General (the default tab) click
  4. Settings
  5. View Files.
If you're using Internet Explorer 3.0:
On your Task Bar, click:
  1. View
  2. Options
  3. Advanced
  4. View Files.
If you're using Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which it calls Cookie.txt on Windows machines. [Top]

9. How to see your cookie code

Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. [Top]

10. List of home4home.co.uk cookies

This is a list of the main cookies that home4home.co.uk sets, and what each is used for:

Cookie name Purpose
ContactUs_Sent A session cookie that is not saved to your computer but is just served to you browser for the period your browser window is open. This session cookie helps avoid you receiving multiple copies of the contact form email should you use the browsers 'back' and 'forward' buttons after you have submitted our contact form.
Secure_name A session cookie that is not saved to your computer but is just served to you browser for the period your browser window is open. This session cookie lets us welcome you by name.
Secure_ID A session cookie that is not saved to your computer but is just served to you browser for the period your browser window is open. This session cookie lets us know who you are so you can view your own Message Store and also so any proprties uploaded by you are assigned to your user id.
Secure_validated A session cookie that is not saved to your computer but is just served to you browser for the period your browser window is open. This session cookie lets us know whether the logged in person has validated their email address.

We regularly monitor this website and will update this list of cookies when necessary.

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